Below is a sample of our customer reviews. Check out more of our reviews on our Better Business Bureau page and see why we have an A+ rating, and have been a BBB ACCREDITED BUSINESS since 1990.
Always honest…always stand behind their work.”
-by Joseph P.
“LBJ Honda Repair is outstanding. Prices reasonable. Perform the work as promised. They never upsell. LBJ provides loaner cars. They have even picked me up at my house to get my car. They also provide AAA discounts for parts. One reason I will most likely buy another Honda automobile is because I know if my car needs work LBJ Honda is always available and reliable. A good measure of a respected business is that they are always busy and have loyal/repeat customers. That’s LBJ.”
-by Jim S.
“My wife and I have been taking our family cars to LBJ since the early 1990’s, and we are very satisfied with the service LBJ has provided over the last 20+ years. The entire staff is very accommodating, polite, professional and extremely qualified. We have and will continue to recommended to family and friends without hesitation the services that they provide for all Honda and Acura cars.”
by Rob K.
“I highly recommend LBJ – we’ve been taking our 1999 Honda there for several years for service and could not be happier with their service and honesty.”
“I have used LBJ for ten or twelve years. They are highly competent, extremely helpful, and their prices are honest. I have, and will continue, to recommend them to anyone I know who has a Honda.”
by Alicia N.
“They have consistently provided professional, high quality service for our Odyssey for the last 2 years, and been very accommodating to our chaotic schedules. They are also proactive about future maintenance needs, carefully tracking issues before they become serious. Conversely, they are not anxious to perform a service before it is necessary. They suggested putting off a brake job for 6 months because it really wasn’t advisable as yet. So, when they recommend doing something, I listen carefully. I recommend them over our local Honda dealer.”
-by a Google user
“If you live near Melrose, Stoneham, or Wakefield and you own a Honda/Acura vehicle I would strongly suggest this place for maintenance and repairs. They are affordable and the people who work there are excellent to talk to when your vehicle is reaching the end of its life. My wife and I have been both using them for 5+ years now. Oh and they have a loaner if you can schedule in advance.”
by Christopher B. in Melrose, MA
“I have been going to LBJ for 14 years with various Hondas. Dan, Rick, and Barry are honest, competent, and friendly. They don’t oversell repairs and will always help you prioritize by giving you all of the relevant information you need to make a decision about what to do when. They genuinely care about their customers and genuinely care about the state of their vehicles!”
by Sophie I. in Cambridge, MA
“After an awful experience at NTB National Tire and Battery in Woburn, I decided to come to this joint. I used to come here when I was in high school and had an older Honda (1988 Accord R.I.P.). They’ve always had a good reputation so I decided to bring my whip there so they could assess what was REALLY going on. They identified that NTB had done a hack job and missed the real problems. I needed some serious work done, and the guy squeezed me into their already-tight schedule as soon as he could. He even let me drop off my car early in case they had a lull and could get to it earlier. This place is fair, straight-forward and honest. The staff are definitely experts (which I’m not when it comes to cars) and really let you know what’s going down.”
by Matthew D. in Stoneham, MA